How Hugh O'kane Electric Stays Connected Through the COVID-19 Pandemic
New York City is our lovely community, and we've been part of this community for three whole generations. Sadly, New York was one of the cities hardest hit by the Coronavirus pandemic, and in our way, we stopped to help.
Hugh O'Kane prioritizes the health of its staff and clients, so we had to develop a new system to tackle the challenges that came with the pandemic.
Keeping NYC connected with our telecommunications infrastructure
Although the governor suspended all non-essential constructions in New York, O’Kane electric kept on working to keep all essential telecommunications divisions operational. This work proved beneficial to all as broadband communication was kept active, making working from home hitch-free.
Several teams at Hugh stayed in contact 24/7 with all of our telecom customers through the pandemic to deal with any issues that came up. We have also made a critical adjustment in order to continue our telecom support. Hugh O'Kane Electric has taken every precautionary measure to protect our technicians who are needed on-site and enable Huge OKane to continue servicing our customers.
Ensuring that all workers are kept safe
We have taken critical steps in ensuring that our workers are healthy and safe by spreading out our locker rooms and staggering our crews' start time. We have also made the best use of digital technology to be able to remotely assign assignments to our technicians on the field and our remote workers. We also sanitized our trucks and equipment after each shift in order to maintain uninterrupted telecom operations while keeping our staff safe.
On the 1st of April 2020, HKO had to rent an additional warehouse state in queens to help improve our telecom reach, provide enough room for social distancing, and continue providing more facilities to maintain a safe working space.
By March, about 90% of our staff started working from home, and we had to face the new challenges that came with this development. Our AR, AP, finance, payroll, estimating department, and project admins have had to perform their distinct functions remotely. So far, it has been successful, and we believe that they will continue giving their best to serving our clients.
What more can we do?
We believe that we can do more. That is why we have been reaching out to some of the largest hospitals in New York to offer Hugh services to aid in some of the temporary hospitals that are created all through the city. We also love for you to contact us if you know of any electric or telecom needs that we can help with. We would love to provide manpower or additional materials to address the crisis.
We may be a company, but more than that, we have a family. We would love to give back to our communities and support the greatest city in the world during one of the most difficult times in our history.
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